ISO 14001 Certification

Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14001 Foundation Exam

ISO 14001 Foundation Course Outline

Module 1: Introduction to ISO 14001

  • What is ISO 14001?
  • Reasons for Implementation
  • ISO 14001:2015
  • Benefits of ISO 14001:2015
  • What is ISO 14000?
  • Standards of 14000 Family
  • Aims of ISO 14001
  • ISO 14001:2015 Timeline
  • ISO 14001 Model
  • Policy Requirements
  • Requirements of ISO 14001
  • ISO 14001 Structure

Module 2: ISO 14001 Clauses

  • Overview of ISO 14001 Clauses
  • Context of the Organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

Show moredown

Who should attend this ISO 14001 Foundation Training Course?

The ISO 14001 Foundation Course is designed for individuals who want to gain a fundamental understanding of Environmental Management Systems (EMS) and ISO 14001 standards. The following professionals and individuals can greatly benefit from attending this course:

  • Environmental Managers
  • Quality Managers
  • Auditors
  • Compliance Managers
  • Facility Managers
  • Compliance Officers
  • Environmental Consultants

Prerequisites of the ISO 14001 Foundation Training Course

There are no formal prerequisites for this ISO 14001 Foundation Course. However, a basic understanding of Environmental Management can be beneficial for the delegates.

ISO 14001 Foundation Course Overview

The ISO 14001 Foundation Training Course provides a fundamental introduction to a critical Environmental Management framework designed to assist businesses in meeting their environmental responsibilities. This course delves into key terms, definitions, and requirements of ISO 14001, equipping delegates with the knowledge needed to navigate environmental challenges.

It is essential for professionals across various industries to master ISO 14001, as it empowers them to play a pivotal role in environmental sustainability. Environmental Managers, Auditors, and anyone involved in regulatory compliance should aim to acquire expertise in ISO 14001. By mastering this subject, professionals can contribute significantly to their organisation's Environmental Management and regulatory compliance efforts.

The 1-day ISO 14001 Foundation Training Course by the Knowledge Academy offers an efficient and comprehensive way for delegates to acquire the necessary knowledge and skills. Through this training, delegates will learn how to apply the core principles of ISO 14001 to their organisations’ processes. They will also discover techniques for implementing best practices in Environmental Management Systems (EMS).

Course Objectives

  • To gain a comprehensive understanding of ISO 14001's fundamental principles
  • To effectively address environmental challenges in today's business landscape
  • To actively contribute to sustainable environmental practices in various industries
  • To empower environmental managers, auditors, and regulatory compliance professionals
  • To prepare for the ISO 14001 Certification by mastering foundational concepts

Upon obtaining this ISO 14001 Certification, delegates will emerge with a strong understanding of ISO 14001, empowering them to guide their organisations in Environmental Management and regulatory compliance. They will possess the knowledge and skills to implement sustainable practices, ensuring their companies consistently meet environmental requirements while contributing to a greener, more responsible future.

Show moredown

What’s included in this ISO 14001 Foundation Training Course?

  • ISO 14001 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 14001 Foundation Certificate
  • Digital Delegate Pack

Show moredown

ISO 14001 Foundation Exam Information 

To achieve the ISO 14001 Foundation, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

ISO 14001 Internal Auditor Exam

ISO 14001 Internal Auditor Course Outline

Module 1: Introduction to ISO 14001

  • What is ISO 14001?
  • Reasons for Implementation
  • ISO 14001:2015
  • Benefits of ISO 14001:2015
  • What is ISO 14000?
  • Standards of 14000 Family
  • Aims of ISO 14001
  • ISO 14001:2015 Timeline
  • ISO 14001 Model
  • Policy Requirements
  • Requirements of ISO 14001
  • ISO 14001 Structure

Module 2: ISO 14001 Clauses

  • Overview of ISO 14001 Clauses
  • Context of the Organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

Module 3: Operation Planning and Control

  • Introduction to Operation Planning and Control 
  • Control of Documents
  • Nonconformity

Module 4: Environmental Management Systems

  • Environmental Policy
  • Integration
  • Emergencies
  • Management Review
  • Implementation and Operation of the Specific Requirements

Module 5: Phases of an Audit

  • EMS Audit Procedure
  • Preparation and Planning of an Audit 
  • Reporting
  • Follow-Up and Closure

Module 6: Planning an EMS Audit

  • Selecting a Team
  • Identifying the Objective and Scope
  • Identifying Criteria
  • Plan a Programme (Certification Process)
  • Confirming with the Client
  • Develop Checklist and Working Documents

Module 7: PDCA Cycle

  • Plan
  • Do
  • Check
  • Act
  • Check and Correct the Actions

Show moredown

Who should attend this ISO 14001 Internal Auditor Training Course?

The ISO 14001 Internal Auditor Course is tailored for professionals who want to develop the skills and knowledge required to conduct internal audits of Environmental Management Systems (EMS) based on ISO 14001 standards. The following professionals will benefit from this course:

  • Environmental Managers
  • Quality Managers
  • Health and Safety Managers
  • Auditors
  • Compliance Managers
  • Facility Managers
  • Compliance Officers

Prerequisites of the ISO 14001 Internal Auditor Training Course

There are no formal prerequisites for this ISO 14001 Internal Auditor Course. However, a basic understanding of Environmental Management and auditing can be beneficial for the delegates.

ISO 14001 Internal Auditor Course Overview

The ISO 14001 Internal Auditor Training Course is designed to equip professionals with the knowledge and skills required to become proficient ISO 14001 Lead Auditors. In today's environmentally conscious world, understanding ISO 14001 and its internal auditing processes is of paramount importance for organisations striving to meet environmental responsibilities and standards.

Professionals across various industries, including Environmental Managers, Compliance Officers, and Quality Assurance Personnel, should aim to master the ISO 14001 Internal Auditor role. Being proficient in this subject empowers them to ensure their organisations meet environmental standards, regulations, and sustainability goals. ISO 14001 Courses are particularly vital for those involved in regulatory compliance and the management of Environmental Management Systems (EMS).

The Knowledge Academy's 2-day ISO 14001 Internal Auditor Training Course offers a comprehensive and efficient way for delegates to gain the knowledge and skills necessary to perform internal audits effectively. Delegates will learn the core principles of ISO 14001 and internal auditing techniques. This training enables the delegates to make a significant impact on their organisation's environmental management, regulatory compliance, and ISO 14001 Lead Auditor Certification goals.

Course Objectives

  • To master ISO 14001 standards and auditing principles
  • To conduct effective internal environmental audits
  • To ensure regulatory compliance and environmental sustainability
  • To prepare for ISO 14001 Lead Auditor Certification exam
  • To enhance proficiency in Environmental Management Systems (EMS)
  • To play a pivotal role in meeting organisational environmental responsibilities

Upon obtaining this ISO 14001 Certification, delegates will benefit by gaining a valuable ISO 14001 Lead Auditor Certification, enhancing their career prospects and employability. They will also possess the knowledge and skills to effectively ensure environmental compliance and sustainability within their organisations, contributing to improved environmental practices.

Show moredown

What’s included in this ISO 14001 Internal Auditor Training Course?

  • ISO 14001 Internal Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 14001 Internal Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 14001 Internal Auditor Exam Information

To achieve the ISO 14001 Internal Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (5 days)

Online Self-paced (40 hours)

ISO 14001 Lead Auditor Exam

ISO 14001 Lead Auditor Course Outline

Module 1: Introduction to ISO 14001

  • What is ISO 14001?
  • Reasons for Implementation
  • ISO 14001:2015
  • Benefits of ISO 14001:2015
  • What is ISO 14000?
  • Standards of 14000 Family
  • Aims of ISO 14001
  • ISO 14001:2015 Timeline
  • ISO 14001 Model
  • Policy Requirements
  • Requirements of ISO 14001
  • ISO 14001 Structure

Module 2: ISO 14001 Clauses

  • Overview of ISO 14001 Clauses
  • Context of the Organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

Module 3: Operation Planning and Control

  • Introduction to Operation Planning and Control 
  • Control of Documents
  • Nonconformity

Module 4: Environmental Management Systems

  • Environmental Policy
  • Integration
  • Emergencies
  • Management Review
  • Implementation and Operation of the Specific Requirements

Module 5: Phases of an Audit

  • EMS Audit Procedure
  • Preparation and Planning of an Audit 
  • Reporting
  • Follow-Up and Closure

Module 6: Planning an EMS Audit

  • Selecting a Team
  • Identifying the Objective and Scope
  • Identifying Criteria
  • Plan a Programme (Certification Process)
  • Confirming with the Client
  • Develop Checklist and Working Documents

Module 7: PDCA Cycle

  • Plan
  • Do
  • Check
  • Act
  • Check and Correct the Actions

Module 8: Planning of EMS

  • Introduction to Planning
  • Actions to Address Risks and Opportunities
  • Quality Objectives and Planning to Achieve Them
  • Planning of Changes
  • EMS Project
  • Scope
  • Policies for Managing the Environment
  • Identify the Environmental Aspects
  • Risk Assessment
  • Structure of Management

Module 9: Implementation of EMS

  • Document Management Process
  • Operations Management
  • Communication Between the Team
  • Determine Policies and Procedures
  • Training and Awareness Plan

Module 10: EMS Measurement and Continuous Improvement

  • Monitoring and Measurement
  • Continual Improvement of Project
  • Management Processes
  • Resolve the Problems
  • Analysis and Evaluation
  • Model of Continual Improvement

Module 11: Phases of Implementation

  • Procedures
  • Optional Job Instructions
  • Other Documents

Module 12: Implementation Tasks

  • Preparation
  • Implementing Task
  • System Certification
  • Operations and Maintenance

Module 13: Introduction to Lead Auditing

  • Definitions and Terms
  • Lead Auditor
  • Internal and External Audit
  • Purpose of Auditing
  • Functions and Limitations of Auditing
  • Types of Audits

Module 14: Tasks of a Lead Auditor

  • Review the EMS Documentation
  • Verify that EMS Conforms to ISO 14001
  • Samples the Elements After Verifying
  • Review Gap Analysis
  • Following Procedures
  • Reviewing Procedures

Module 15: Leading Management System Audit Teams

  • Establish and Plan the Activities of a Team
  • Effective Communication with the Auditee and Audit Client
  • Organising and Directing Team Members
  • Prepare and Complete Reports
  • Use of Remote Auditing Methods

Module 16: Roles and Responsibilities of the Audit Team

  • Initialise, Plan, and Conduct the Audit
  • Report Results
  • Ability to Communicate Effectively
  • Formal Training
  • Evaluate Results
  • Present the Complex Issues
  • Fair Presentation of Reports
  • Follow the Standards of ISO 14001:2015
  • Follow the Instructions Given by an Auditor

Show moredown

Who should attend this ISO 14001 Lead Auditor Training Course?

The ISO 14001 Lead Auditor Course is essential for professionals aiming to become proficient in leading and conducting effective audits of Environmental Management Systems. The following professionals will benefit the most from this course:

  • Environmental Managers
  • Quality Managers
  • Health and Safety Managers
  • Compliance Officers
  • Auditors
  • Sustainability Professionals
  • Consultants

Prerequisites of the ISO 14001 Lead Auditor Training Course

There are no formal prerequisites for this ISO 14001 Lead Auditor Course. However, basic knowledge of Environmental Management and auditing can be beneficial for the delegates.

ISO 14001 Lead Auditor Course Overview

The ISO 14001 Lead Auditor Training Course is designed to equip individuals with the knowledge and skills necessary to become proficient Environmental Auditors. This training course is essential in the context of environmental sustainability, as it deals with the complexities of conducting audits to ensure compliance with global environmental standards.

Mastering ISO 14001 Lead Auditor is crucial for professionals across industries, including Environmental Specialists, Auditors, and Quality Managers. This subject is vital because it signifies an organisation's commitment to environmental responsibility and sustainability. Professionals in these roles should prioritise gaining expertise in the subject to drive eco-conscious practices, compliance, and operational excellence.

The Knowledge Academy's 5-day training on ISO 14001 Lead Auditor is designed to empower delegates with the skills and knowledge necessary to excel in environmental auditing. This comprehensive course covers audit processes, reporting, principles, and techniques. By attending this training, professionals can enhance their career prospects and play a significant role in helping organisations achieve the ISO 14001 Certification and meet global environmental standards.

Course Objectives

  • To grasp the ISO 14001 standard and its audit requirements effectively
  • To learn how to plan, conduct, and report environmental audits efficiently
  • To comprehend regulatory compliance and sustainability principles thoroughly
  • To strengthen problem-solving and decision-making skills in environmental management
  • To gain expertise in evaluating and enhancing environmental management systems
  • To prepare thoroughly for ISO 14001 Lead Auditor certification

Upon completion of this course, delegates will gain the expertise and confidence to conduct comprehensive environmental audits, contributing to their professional growth and career advancement. Additionally, they will help organisations achieve the ISO 14001 Certification, leading to improved environmental performance.

Show moredown

What’s included in this ISO 14001 Lead Auditor Course?

  • ISO 14001 Lead Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 14001 Lead Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 14001 Lead Auditor Exam Information

To achieve the ISO 14001 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (3 days)

Online Self-paced (24 hours)

ISO 14001 Lead Implementer Exam

ISO 14001 Lead Implementer Course Outline

Module 1: Introduction to ISO 14001

  • What is ISO 14001?
  • Reasons for Implementation
  • ISO 14001:2015
  • Benefits of ISO 14001:2015
  • What is ISO 14000?
  • Standards of 14000 Family
  • Aims of ISO 14001
  • ISO 14001:2015 Timeline
  • ISO 14001 Model
  • Policy Requirements
  • Requirements of ISO 14001
  • ISO 14001 Structure

Module 2: ISO 14001 Clauses

  • Overview of ISO 14001 Clauses
  • Context of the Organisation
  • Leadership
  • Planning
  • Support
  • Operation
  • Performance Evaluation
  • Improvement

Module 3: Operation Planning and Control

  • Introduction to Operation Planning and Control 
  • Control of Documents
  • Nonconformity

Module 4: Environmental Management Systems

  • Environmental Policy
  • Integration
  • Emergencies
  • Management Review
  • Implementation and Operation of the Specific Requirements

Module 5: Phases of an Audit

  • EMS Audit Procedure
  • Preparation and Planning of an Audit 
  • Reporting
  • Follow-Up and Closure

Module 6: Planning an EMS Audit

  • Selecting a Team
  • Identifying the Objective and Scope
  • Identifying Criteria
  • Plan a Programme (Certification Process)
  • Confirming with the Client
  • Develop Checklist and Working Documents

Module 7: PDCA Cycle

  • Plan
  • Do
  • Check
  • Act
  • Check and Correct the Actions

Module 8: Planning of EMS

  • Introduction to Planning
  • Actions to Address Risks and Opportunities
  • Quality Objectives and Planning to Achieve Them
  • Planning of Changes
  • EMS Project
  • Scope
  • Policies for Managing the Environment
  • Identify the Environmental Aspects
  • Risk Assessment
  • Structure of Management

Module 9: Implementation of EMS

  • Document Management Process
  • Operations Management
  • Communication Between the Team
  • Determine Policies and Procedures
  • Training and Awareness Plan

Module 10: EMS Measurement and Continuous Improvement

  • Monitoring and Measurement
  • Continual Improvement of Project
  • Management Processes
  • Resolve the Problems
  • Analysis and Evaluation
  • Model of Continual Improvement

Module 11: Phases of Implementation

  • Procedures
  • Optional Job Instructions
  • Other Documents

Module 12: Implementation Tasks

  • Preparation
  • Implementing Task
  • System Certification
  • Operations and Maintenance

Show moredown

Who should attend this ISO 14001 Lead Implementer Training Course?

The ISO 14001 Lead Implementer Course is designed for professionals seeking to implement and manage Environmental Management Systems (EMS). The following professionals will benefit the most from this course:

  • Environmental Managers
  • Compliance Managers
  • Quality Managers
  • Health and Safety Managers
  • Auditors
  • Sustainability Professionals
  • Compliance Officers

Prerequisites of the ISO 14001 Lead Implementer Training Course

There are no formal prerequisites for this ISO 14001 Lead Implementer Course. However, familiarity with Environmental Management principles and concepts can be beneficial for the delegates.

ISO 14001 Lead Implementer Course Overview

In today's rapidly evolving business landscape, environmental sustainability is of paramount importance, making ISO 14001 Lead Implementer Training a critical subject. This course focuses on equipping professionals with the knowledge and skills required to implement ISO 14001 Environmental Management Systems effectively, helping organisations minimise their environmental impact and comply with regulations.

For professionals across various industries, mastering ISO 14001 is vital for several reasons. Firstly, it ensures environmental responsibility, which is increasingly demanded by stakeholders and regulatory bodies. Secondly, it enhances an individual's career prospects by opening doors to roles in sustainability management and compliance. Professionals in environmental, quality, or compliance fields should aim to master this subject.

The 3-day ISO 14001 Certification Training provided by the Knowledge Academy offers a comprehensive approach to ISO 14001 implementation. Delegates will gain a deep understanding of the ISO 14001 standard, practical insights into compliance, and the tools needed to develop and maintain effective environmental management systems. With a focus on real-world application, this course equips professionals to excel in ISO 14001 implementation and certification, making them valuable assets for their organisations.

Course Objectives

  • To understand ISO 14001 standards and regulations
  • To develop and implement effective Environmental Management Systems
  • To identify and mitigate environmental risks within an organisation
  • To streamline processes for improved resource efficiency
  • To lead efforts to attain ISO 14001 Certification
  • To foster a culture of sustainability and environmental responsibility

Upon completion of this course, delegates will gain the expertise needed to lead their organisations towards the ISO 14001 Certification, enhancing their career prospects and professional growth. Furthermore, they will be equipped with the knowledge and tools to drive environmental responsibility within their organisations.

Show moredown

What’s included in this ISO 14001 Lead Implementer Training Course?

  • ISO 14001 Lead Implementer Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 14001 Lead Implementer Certificate
  • Digital Delegate Pack

Show moredown

ISO 14001 Lead Implementer Exam Information 

To achieve the ISO 14001 Lead Implementer, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  
  • Open Book/ Closed Book: Closed Book

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

Package deals for ISO 14001 Certification

Our training experts have compiled a range of course packages on a variety of categories in ISO 14001 Certification, to boost your career. The packages consist of the best possible qualifications with ISO 14001 Certification, and allows you to purchase multiple courses at a discounted rate.

Swipe for more. Don’t miss out!

ISO 14001 Certification FAQs

ISO 14001 Certification is an internationally recognised environmental management system (EMS) standard, providing guidelines for organisations to install, implement, maintain, and improve their environmental performance and sustainability practices.
Environmental management involves the strategic planning, implementation, monitoring, and improvement of an organisation's products and services to minimise environmental impact while promoting sustainability and compliance with environmental regulations and standards.
The primary objectives of this course involve comprehending Environmental Management System (EMS) principles, implementing ISO 14001 standards, and acquiring skills for auditing EMS effectively, ensuring organisations meet ecological goals and comply with regulations.
This certification offers numerous benefits, including improved environmental performance, cost savings through reduced resource consumption, and a positive impact on an organisation's reputation by demonstrating commitment to sustainability.
To get certified in ISO 14001, implement an Environmental Management System (EMS) following ISO 14001 guidelines. Conduct internal audits, then select an accredited certification body to perform an external audit. Upon passing the audit, you'll receive your certification. Regular audits are required to maintain it.
While there are no formal prerequisites for these ISO 14001 Certification Training Courses, having prior experience and knowledge related to Environmental Management or Quality Management Systems can be beneficial for delegates.
The duration of an ISO 14001 Certification Course varies depending on the specific course, but typically ranges from one to five days, allowing for a relatively quick completion and acquisition of the certificate.
Individuals who should consider obtaining these certifications include Environmental Managers, Quality Professionals, Auditors, Consultants, and those responsible for overseeing or implementing Environmental Management Systems within organisations.
These ISO 14001 Courses cover key topics such as Environmental Management Systems, ISO 14001 standards, implementation requirements, policy development, legal compliance, documentation, and auditing processes, providing comprehensive training for environmental management professionals.
After completing this course, you can pursue various career opportunities such as Environmental Manager, Sustainability Consultant, Compliance Officer, Auditor, Environmental Engineer, and other roles focused on environmental management and sustainability practices in organisations.
Upon completing this ISO 14001 Certification you will thoroughly understand environmental management systems, regulatory compliance, risk assessment, auditing techniques, sustainability practices, stakeholder engagement, and the ability to implement and maintain ISO 14001 standards effectively within organisations.
This training aligns with industry standards and best practices by comprehensively covering environmental management principles, regulatory requirements, and practical strategies for implementing and maintaining ISO 14001 standards.
Yes, delegates will get a certificate upon successfully completing this ISO 14001 Training.
To prepare for the ISO 14001 Certification exam, study the ISO 14001 standard thoroughly and understand its requirements for an Environmental Management System (EMS). Conduct mock audits to familiarise yourself with the certification process and requirements.
ISO 14001 Certification needs to be renewed every three years. However, you must undergo regular surveillance audits, annually, to maintain your certification status and ensure ongoing compliance with the standard.
The Knowledge Academy in Iran, Islamic Republic of is a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this ISO 14001 Certification.
The Knowledge Academy is the Leading global training provider for ISO 14001 Certification.
The training fees for ISO 14001 Certification in Iran, Islamic Republic of starts from $3195
Show more down

Why we're the go to training provider for you

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
cross

BIGGEST
Christmas SALE!

red-starWHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.